Data Protection & Reliability

Two things usually go wrong at the same time. Databases slow down as more people query them, and the recovery plan turns out to be a document nobody has tested since the person who wrote it left.

We treat those as one problem. Replication gets built around how your data is actually used, so reporting and analytics stop competing with production for the same resources. Recovery gets designed to be exercised rather than filed — with targets you have agreed to, and a runbook your team can follow at three in the morning without calling us. Though you can always call us.

We are not tied to a single vendor, which means the recommendation reflects what fits your environment rather than what we happen to have inventory of. For how we set and test the actual recovery numbers, see Disaster Recovery.

How we approach it

• Replication designed around your workloads, not a vendor reference architecture
• Recovery time and recovery point targets you set, then test against on a schedule
• Reporting and analytics load kept clear of production systems
• Vendor-neutral recommendations, with the reasoning shown

What it is worth in practice

The value of this work is invisible right up until the day it is the only thing that matters. Here is what you are buying.